Privacy Policy
Effective July 1, 2026 · Tynesight LLC ("Tynesight", "we", "us")
This Privacy Policy explains how Tynesight LLC, operating the Tynesight wellbeing platform at tynesight.com and app.tynesight.com, collects, uses, and protects your information.
Information we collect
- Account & profile: name, email address, and — if you choose to receive text messages — your mobile phone number.
- Program activity: the wellbeing tools you are enrolled in, session progress, and responses you submit.
- Consent records: when and how you opted in to email or SMS, the disclosure shown to you, and technical metadata (timestamp, IP address, device/user-agent).
- Usage & device data: standard log and analytics data when you use our sites.
How we use your information
- To deliver the wellbeing programs you enroll in, including session reminders by your chosen channel (email and/or SMS).
- To verify your mobile number and honor your notification preferences and opt-outs.
- To operate, secure, and improve our services and meet legal/compliance obligations.
SMS / mobile messaging
Mobile information & consent are never shared for marketing. No mobile information (including your phone number) or SMS opt-in/consent data will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We share such information only with service providers who help us operate the messaging program (for example, our SMS delivery provider), and only as needed to deliver the service you requested. Text-messaging originator opt-in data and consent are not shared with any third parties for any other purpose.
You can stop SMS at any time by replying STOP, or manage your channel preference in your account settings. See our SMS Terms for full program details.
How we share information
We share information only with: (a) service providers/subcontractors acting on our behalf (hosting, authentication, email/SMS delivery, analytics) under confidentiality obligations; (b) your sponsoring organization for the program you enrolled in, consistent with that program - this never includes your mobile phone number, SMS content, or SMS opt-in/consent data; and (c) where required by law. We do not sell personal information.
Data retention & security
We retain information for as long as needed to provide the service and meet legal obligations (consent records are retained as an auditable log). We use reasonable technical and organizational safeguards to protect your data.
Your choices & rights
You may update your details, change your notification channel, opt out of SMS (reply STOP or use settings), or request access/deletion of your data by contacting us. [Add state/region-specific rights (e.g., CCPA/GDPR) as applicable.]