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SMS Text Reminders Terms and Conditions

Tynesight runs workplace wellbeing programs — for example, 3 Good Things. Individuals join a program (often offered through their workplace) and create their own Tynesight account. When an enrolled member chooses to receive text reminders, we send transactional SMS notifications: session reminders and nudges to complete the short daily activity in the program they signed up for, sometimes with a secure personal link to their session.

These texts are a first-party program between Tynesight and you. Tynesight is the sole sender. Your employer or program sponsor does not send these messages or receive your mobile number, and these messages contain no advertising from your employer or any other third party. The messages are one-to-one, transactional, and program-related — not marketing or promotional. Message frequency varies by program, typically up to one message per day while a member is active.

How to sign up for text reminders

Text reminders are opt-in only, with double opt-in in your own Tynesight account. Because only enrolled members can opt in, the sign-up form lives behind account sign-in — but the steps and the exact consent language are shown here:

  1. Open your notification settings at app.tynesight.com/my (or the secure personal link we email you).
  2. Enter your mobile number and check the consent box, which is unchecked by default.
  3. Verify the number by entering the one-time passcode (OTP) we text to that phone.
  4. Select SMS as a notification channel.

No number receives any message until it has been verified and opted in.

The consent you agree to

When you check the consent box, you agree to the following:

I agree to receive recurring automated text messages (session reminders and nudges) from Tynesight at the number provided. Consent is not a condition of enrollment. Msg & data rates may apply. Msg frequency varies. Reply STOP to cancel, HELP for help.

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Program terms

  • Program: Tynesight wellbeing session reminders (e.g. 3 Good Things).
  • Message types: transactional session reminders and activity nudges for the program you enrolled in. Not marketing.
  • Message frequency varies by program; typically up to one message per day while you are active.
  • Msg & data rates may apply.
  • Reply STOP at any time to cancel. Reply HELP for help.
  • Carriers are not liable for delayed or undelivered messages.
  • Consenting to texts is not a condition of enrollment in any program.
  • Your mobile number and SMS opt-in/consent data are never sold, rented, or shared with any third party or affiliate for their own marketing — and are never shared with your employer or program sponsor. We share them only with the service providers who help us deliver the messages (for example, our SMS delivery provider), solely to send what you requested. See our Privacy Policy.

Sample messages

Tynesight: Welcome to 3 Good Things. Your first 2-minute session is ready: https://app.tynesight.com/s/t/ab12cd Reply STOP to opt out, HELP for help.

Tynesight: Time for today's 3 Good Things — take 2 minutes: https://app.tynesight.com/s/t/cd34ef Reply STOP to opt out.